Privacy Policy

Privacy Policy

How we handle your personal information.

Project Avoca Pty Ltd respects your privacy and handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Last updated: June 2026

Who we are

Project Avoca Pty Ltd (ABN on request) is a property development company headquartered at Unit 232/1 Queens Road, Melbourne VIC 3000. We are responsible for personal information we collect through this website, email, telephone, and in-person enquiries.

Information we collect

We may collect your name, email address, telephone number, property or site address, project brief details, and any attachments you voluntarily provide. If you visit our office, building security may record your name and identification details per building management policy.

Website usage data — including IP address, browser type, and pages visited — may be collected through standard server logs or analytics tools to improve site performance. We do not sell personal information to third parties.

How we use information

We use personal information to respond to enquiries, prepare proposals, deliver services under contract, manage project communications, and comply with legal obligations. Marketing communications are sent only where you have consented or would reasonably expect contact related to your enquiry.

Disclosure

We may disclose information to consultants, contractors, and professional advisers involved in your project with your knowledge, or where required by law. Some service providers may store data overseas; we take reasonable steps to ensure overseas recipients handle information consistently with Australian Privacy Principles.

Security and retention

We hold information in secure systems with access limited to staff who require it. Retention periods align with project lifecycle, contractual limitation periods, and regulatory requirements. We delete or de-identify information when no longer required.

Your rights

You may request access to, or correction of, personal information we hold about you by contacting info@projectavoca.com. Complaints may be lodged with us in writing; unresolved complaints may be referred to the Office of the Australian Information Commissioner.

Contact

Privacy enquiries: info@projectavoca.com or 03 9917 6234, Unit 232/1 Queens Road, Melbourne VIC 3000.

Cookies and analytics

We may use cookies or similar technologies to analyse website traffic patterns. You can adjust browser settings to refuse cookies; some site functionality may be affected. We do not use cookies for third-party advertising profiles.

Sensitive project information

Development enquiries may include commercially sensitive site details, feasibility assumptions, and ownership structures. We restrict access to project information on need-to-know basis within our team and bind consultants under confidentiality terms consistent with engagement scope.

Physical documents provided at office meetings are returned or destroyed per client instruction when engagement does not proceed. Digital files are deleted from active systems following agreed retention period.

Changes to this policy

We may update this privacy policy to reflect legislative change or operational practice. Material changes will be indicated by updated date at page top. Continued use of enquiry channels after update constitutes notice of revised policy where permitted by law.

Marketing and communications

We do not add enquiry contact details to unrelated marketing lists. Project completion photographs used in portfolio require client consent. Former client contact for referral request is made respectfully and infrequently — not automated campaign.